Customers’ doubts regarding the product size, look and quality are inseparable part of online shopping for clothes and accessories. Probably it’s not possible to resolve them completely, but including these 6 aspects of a comprehensive presentation on the product page will definitely have a positive influence on the customer experience in your ecommerce store.
There are many ways to turn users into customers—taking advantage of reciprocity is one of them. Focus on your users: help them, teach them and offer something for free. As a result, the chance they will return your favors and choose your company instead of competitors is very likely to increase.
It’s clear to all UX agencies that understanding the users’ needs is crucial for designing seamless user experience. Despite this fact only a handful of them puts field studies in their work schedules. That’s a pity. Leaving the office and immersing into the users’ environment is a great opportunity to get to know them well and look at the project from a new perspective.
Online shopping means no queues, bigger variety of products and shopping whenever you like, even in the middle of the night. The keyword here is convenience and if you want online shoppers to choose your ecommerce, not the competitors, convenience must also apply to your website.
Before lead turns into customer, he or she is primarily the user of your website. And if your ecommerce site, doesn’t provide them with easy, intuitive and useful solutions, the chance they’ll buy something from your store is low. How to keep it high then? Clever UX design provides the answer to this question.
A good business website should serve the users in the first place. If they find it useful, informative and functional, they will automatically be encouraged to use the services offered. What the process of creating a user-friendly website looks like? Where to find the right companies to do it?
Every dollar invested in UX returns from 10 to 100 dollars and every dollar cut on UX increases the risk of the product’s failure. The examples of companies such as Google or Campbell show why UX research and UX design are a necessity.
There are millions of articles and another few millions of people stating how effective, fruitful and fun working in team is. That’s not surprising – teamwork can really be inspiring, but the truth is it can also be very challenging. Even if the team is a companionate group of creative and hard-working people, accomplishing a common goal may prove much more difficult than it may initially seem.
The project’s aim was to design a promotional landing page for an application dedicated to investment funds. Beyond promoting a new product, the website was supposed to refresh the company’s image by showing its dynamics, innovation and precision. This was to be achieved with a minimalistic design, focused both on visual and textual communication.
‘Everybody does it!’ – when I was a child this was one of the strongest arguments to convince my parents that what I did or was going to do was right. Though many years have passed since that time, I still follow that principle more often than I would like to admit. In fact, everybody does it. Instead of denying, learn how to use this psychological phenomenon when designing ecommerce websites.
Run by user experience design enthusiasts, The Rectangles Blog provides useful insights into design thinking, UX and CX. Here's where scientific knowledge from fields such as social psychology combines with web design and business experience. Join us on a mission of making websites more functional and user-friendly. Contact us.